OCT 5, 2023

The impact of technology on HR

by Phoon

Technology is rapidly transforming all aspects of our lives, and the human resources (HR) profession is no exception. HR departments are increasingly relying on technology to automate tasks, streamline processes, and gain insights into their workforce.

Here are some of the key ways that technology is impacting HR:

Recruitment and onboarding

Technology is playing an increasingly important role in the recruitment and onboarding process. HR departments are using applicant tracking systems (ATS) to automate the screening and sorting of resumes, social media to identify and engage with potential candidates, and video conferencing to conduct interviews remotely.

Once a candidate has been hired, technology can be used to streamline the onboarding process. For example, new employees can be provided with online access to company policies and procedures, training materials, and other important information.

Performance management

Technology is also being used to improve performance management. Performance management software can help HR departments to track employee goals, provide feedback, and identify areas for improvement.

In addition, technology can be used to automate performance reviews and generate reports that can be used to make informed decisions about employee compensation and promotions.

Employee engagement

Technology can also be used to improve employee engagement. For example, companies can use social media platforms to create a sense of community among employees and to share important news and updates.

HR departments can also use employee surveys to collect feedback from employees and to identify areas where they can improve the employee experience.

Data and analytics

Technology is also helping HR departments to collect and analyze data about their workforce. This data can be used to identify trends, make predictions, and inform strategic decisions.

For example, HR departments can use data to identify areas where they need to improve diversity and inclusion, or to predict which employees are at risk of leaving the company.

Challenges and opportunities

While technology offers many benefits for HR departments, it also presents some challenges. For example, HR departments need to ensure that they have the skills and resources necessary to implement and use new technologies effectively.

In addition, HR departments need to be aware of the potential risks associated with technology, such as data breaches and privacy concerns.

Despite the challenges, technology presents a number of opportunities for HR departments to improve their efficiency, effectiveness, and impact on the organization.


Technology is transforming the HR profession, and HR departments that embrace technology will be better positioned to attract and retain top talent, improve employee engagement, and make informed decisions about their workforce.

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